WHAT IF I AM NOT SATISFIED WITH MY WORK WHEN IT IS COMPLETED?
Well, this has never happened in our 14 years of doing business in the Ottawa area, however...
We offer a full 180 day gurantee on all work and services, if you are not completely happy we will make every attempt to rectify the situation, if we are not able to do so you will receive your money back in full.
ARE YOU INSURED AND BONDED, are your employees covered by WSIB?
Yes, MJM carries 2 million dollars in liability coverage, all of our employees pass a full criminal check, and we are members of the Workman's Safety and Insurance Board of Ontario.
DO YOU HAVE A FAVORABLE RATING WITH THE OTTAWA BUSINESS BUREAU? BBB
YES, our company has never had any complaints on file and has a very favorable rating with the Better Business Bureau of Ottawa.
ARE YOU MEMBERS WITH THE BBB (OTTAWA BETTER BUSINESS BUREAU)?
Yes, MJM BUILDING RESTORATION is a BBB accredited company.
DO YOU OFFER SERVICE 7 DAYS A WEEK?
Yes, MJM offers 24 hour 7 day emergency cleaning and restoration service guaranteed on-site in 3 hours or you do not pay for the service.
HOW MANY PEOPLE ON STAFF AT MJM?
Currently we have 8 full and part time employees, a certified electician available, plumber and general contractor.
IS THERE A MINIMUM CHARGE FOR YOUR SERVICE?
NO, MjM carries no minimum per call charge.
WHAT ARE YOUR HOURLY RATES?
Regular residential cleaning rates are $34 / employee / per hour.
Regular commercial rates start at $38 / employee / per hour.
Carpet Cleaning and High-Pressure washing start at $60.00 / job.
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